We ship perishable products (sausages, cheeses, pretzels, frozen cakes, pickled herring) all year long.

All of our sausages are pre-cooked and pretzels/strudel fully baked. They are stored in frozen temperatures. Cheeses, herring and chocolate pralines are stored in refrigerated or cool conditions.

We use extensive thermal insulation and ice packs to keep perishable products cool as long as possible and require Two Day Guarantees Express Shipping yearround. Based on many years of experience, the products will arrive just fine at the destination within Two Day or Next Day shipping time. A Perishable packaging charge of $14.00 will be added at checkout and the shipping charge is discounted.

Please note: Shipments containing perishable products are excluded from our free shipping policy

Shipping and Delivery

We ship perishable products only on Mondays, Tuesdays and Wednesdays, so that you can expect deliveries on a Friday and to avoid packages getting stuck at a warehouse over the weekend. We cannot guarantee the time when a package will be delivered. Perishable orders cannot sit out on the porch, so the recipient needs to be at home, when packages arrive.

What if sausages or pretzels arrive warm?

All of our sausages are pre-cooked and stored at frozen temperatures. Pretzels and Strudel are also kept at frozen temperatures. These products will thaw during delivery and may arrive cold, cool, or even warm. The sausages will still be safe to eat even if they arrive warm to the touch, if you refreeze them upon arrival and fry/grill sausages at a minimum of 160°F. Pretzels can be refrozen and baked for 5 minutes before consumption.

Very hot temperature areas

We strongly recommend that you choose Next Day Air for orders with Perishable Products going to regions with temperatures exceeding 85° in humid weather (for example, Florida) or 95°F in dry weather (for example Arizona).

Net Weight.

Due to the fact that water may evaporate as they unfreeze during transport, some sausage or pate products may have a slightly lower net weight than stated on our website or feel soft due to evaporation water.

Stated Shelf Life of Sausages

All of our sausage products are smoked or pre-cooked and stored in frozen conditions. Based on the butcher's instructions, freezing extends the stated shelf life by 2-3 months. We may ship some sausage products with "Consume or Freeze By" date that is 1 months past the date when you receive the product. You can be asssured that the safety, quality or taste of these products are not compromised in any way.

Heat Sensitive and Fragile Products (Chocolate, Chocolate Liqour Pralines, Marshmallow Kisses))

We ship heat-sensitive products (chocolates) all year long and use thermal insulation and ice during the warm-weather season (May to October) when or where temperatures exceed 75°F.  A Fragile packing charge of $5.00 and and Chocolate packing charge of $2.00 will be added at checkout. Boxes are labeled accordingly. We strongly recommend (but do not require) that you choose 2nd Day Air shipment during hot temperature month ot to warm weather regions. In some cases, chocolate products may arrive melted. Melted chocolates are still safe to eat and can be frozen. We will not provide any refund for melted chocolate products.

No Refunds

All sales of Perishable Items are final and we will not refund your payment or ship replacement products for any orders with perishable or heat-sensitive products when temperatures reach 75°F or higher. We strongly suggest that you  select Guaranteed Next Day or 2nd Day Air (2nd Day Air AM or Next Day AM shipping options to very hot regions). We also urge you to select Route Insurance during checkout. If a mail carrier misses a guaranteed delivery date or time, please take a picture of the package and request a re-purchase or refund from Route Insurance.

Severe weather situations

Hurricanes, blizzards, severe thunderstorms we may delay shipments to the affected regions until the weather has normalized. In some instances, we will delay the shipment of products to areas with known weather hazards. If mail carriers chose to delay deliveries, we will not provide any refund, if packages are delivered late.

Please call us at 1-800-881-6419 if you have any questions.