Site Information

FAQs

Q: Does The Taste of Germany have any retail stores?
A: No, we only operate online. You possibly can find some of the products offered on this website at specialty food retailers in your area. Please check our "Find a retailer" list on germanfoods.org. If you cannot find an item in your area, please contact us and we may direct you further.

Q: Why do you charge a tax, when my state does not demand taxes for food or online purchases?
A
: As we source and compile hard-to-find products from different importers, or even buy some products from local retailers at full retail prices to complete an order, we charge a flat 9.65% fee at checkout on the total purchase to offset varying costs for handling, shipping, sourcing as well as local DC taxes (labeled as "Taxes" on the invoice).

Q: Do you require a minimum spending amount for my order: 
A:
Yes, in order to make your online purchase economical for both sides, we're asking for a minimum purchase order of $25.00. If you purchase less than $25.00, we reserve the right to cancel your order and refund the money.

Q: I would like to buy some Christmas gifts for my staff. Does The Taste of Germany.com have a corporate gift program?
A: Yes, we welcome corporate orders. Please email us with your requirements.

Q: May I ship multiple packages to multiple addresses?
A: Yes, but you will need to put in a new order for each destination. You will be charged standard shipping and handling rates for each "ship-to" address.

Q: I received a gift from a friend that I do not really like. May I return it for something else?
A: No, unfortunately we cannot accept returns at this time. Please let us know and we may allow discounts for future purchases.

Q: Do you ship to Canada, Hawaii, Puerto Rico or overseas?
A: Yes, but shipping costs vary. Please call to place order.