Shipping

We make every effort to ship your order as soon as possible -- products normally ship within 2 business days, and are shipped by USPS or FedX Ground to arrive within 3-5 days of shipment. We do not offer expedited shipping at this time.

Orders may ship in multiple boxes and arrive separately, as is standard for gift box orders. We take great care to ensure that your products arrive in good condition.

Shipping and handling charges vary by the item and will be shown at checkout.

At this time, we ship orders only to the continental United States (lower 48 states). We regret that we currently do not ship to addresses in Alaska, Hawaii, Puerto Rico or Canada.

Returns Policy

All purchases are final.Please check your order carefully; once placed, orders cannot be canceled.

We are committed to your satisfaction, and make every effort to pack your order carefully to arrive in good condition. You have a right to expect that our products will be delivered to you as described on our site.

We make every effort to pack your order carefully to ensure that products arrive. However, if your order arrived with damaged products or we shipped incorrect items, please contact us immediately, as soon as you receive the package, if possible, and no later than 7 days from time of delivery.

We do not offer refunds when:

• Products were delivered intact and as described, but don't match the personal taste of the recipient.
• The person ordering provided an incorrect shipping address.
• The person ordering selected products or quantities in error.
• The person receiving the order was not available when the order was delivered.
• The problem was not reported within 7 days of delivery.
• Errors due to fraudulent orders

The Taste of Germany.com will not refund shipping and handling fees for orders which were properly delivered.

If you have any questions or concerns about your order , please contact us by email or call 1-800-881-6419.